When shopping on our website, you may have some questions. Here are some common questions and our answers to help you better understand our folding hiking poles and services. If you have other questions, please feel free to contact our customer service team.

1. What are the advantages of folding hiking poles?
Folding hiking poles can provide additional support and stability, especially when walking on rough terrain, uphill or downhill, which can effectively reduce the pressure on the knee joints and ankles. At the same time, they are usually designed to be lightweight and easy to fold, easy to carry and store.

2. How to choose a folding pole that suits you?
Choosing a suitable folding hiking pole depends mainly on your height, usage scenario and personal preference. Generally speaking, when standing, the handle of the pole should be flush with your wrist height. We recommend that you check the product specifications to choose the right size and consider the weight and material of the pole.

3. What is the material of the folding pole?
The folding hiking poles we sell are usually made of high-strength aluminum alloy or carbon fiber materials, which are lightweight, durable and corrosion-resistant to ensure good performance in various environments.

4. How do I clean and maintain my folding hiking pole?
It is important to keep the folding cane clean. You can wipe the rod with a damp cloth and avoid using strong corrosive detergents. Check the joints and locks of the cane regularly to ensure that they are in good working order. If any damage is found, please repair or replace it in time.

5. Can I return the product?
We provide a 14-day free return service for all consumers. If you are not satisfied with the product, please make sure the product is unused and in its original packaging, and contact customer service for return instructions.

6. How to contact customer service?
You can fill in the form on the “Contact Us” page on our website, or send an email to our customer service email address. We will respond to your question as soon as possible within 2 working days.

7. What payment methods are available?
Our website supports a variety of payment methods, including credit cards. You can choose the most convenient payment method according to your habits.

We hope that the above information can answer your questions and provide convenience for your shopping experience. If you have other questions or suggestions, please feel free to contact us, we will serve you wholeheartedly!