Thank you for choosing us www.stuffglow.com! To ensure that you have a worry-free shopping experience, here is our refund policy:

1. Refund Time
Once you receive the product, if it is due to quality problems or dissatisfaction, you can apply for a refund within 14 days. We will not be able to process refund requests after this time limit.

2. Items eligible for refund
The product must be in new condition, unused, and in the original packaging;
The packaging must contain all accessories, instructions and related gifts;
Refund applications require proof of purchase or order number.
3. How to apply for a refund
To apply for a refund, please follow the steps below:

Log in to your account on our website or visit the “Contact Us” page;
Submit a refund request, explain the reason for the refund, and provide the order number;
The customer service team will review your application and contact you within 2 business days.
4. Refund processing
Once your refund request is approved, we will:

Process the refund within 2 business days of receiving the returned product;
Refund the amount to your account according to the original payment method, which may vary depending on the bank’s processing time.
5. Postage
If you apply for a refund due to product quality issues or wrong goods, we will bear the return postage;
If you apply for a refund for personal reasons (such as dissatisfaction, wrong purchase, etc.), the return postage will be borne by you.
6. Notes
We reserve the right of final interpretation of the refund terms;
Once the refund application is approved, you will no longer have ownership of the returned goods.
Thank you for your trust in our products. If you have any questions during the refund process, please feel free to contact our customer service team, we will serve you wholeheartedly!